FAQs

 

Q: Do you source specific pieces for customers?
A: Our inventory comes to us organically, so we never know what we are going to have from week to week. Keep a regular eye on our website and Instagram, @hqmilton, to see when we get a piece in that catches your eye. 

Q: How do I book an appointment if I happen to be in town? 
A: Email us at info@hqmilton.com. We do not keep our inventory on display, so you will need to let us know which specific piece you are interested in viewing. We have 30 minute appointments available Mondays-Thursdays.

Q: How often should I have my watch serviced?
A: Our rule of thumb is to let the watch tell you when it needs to be serviced. If it stops keeping time well, it may be time for a service. 

Q: How do I know this piece is authentic?
A: HQ Milton is a small company, established in 2008 years ago by the owner, Scott. Combining his industry experience with our watchmaker's training and experience, we confidently guarantee the authenticity of each piece. Our reputation is built on it. We back our pieces with a 100% money back guarantee.

Q: How do you price your inventory?
A: Prices are always based on the individual condition and what the secondary market is demanding at the time. 

Q: Which watch should I buy?
A: Purchase the piece that you would love to see on your wrist. Yes, history has shown that Rolexes appreciate or retain their value over time, but you should buy the watch that you genuinely like.